Accommodations
Do you need help with securing your travel for an upcoming event or trip?
- Why does my team booking require a credit card?
- How has Inflation Effected the travel Industry?
- How do my team members book their own room?
- How do I arrange accommodations for my event attendees?
- Where can I find my file number?
- How do I arrange accommodations?
- Where do I find my team booking contract?
Support
Collegiate
- Are meals and meeting spaces included?
- A hotel we specifically want isn't listed, how can we see if they have availability?
- How do I make specific requests when submitting hotel requests?
Hoteliers
Managing Your Team/Group Travel
- What is a cancellation policy?
- Why did I not get my first choice of hotels when booking, it was available when I put in my request?
- Can we book a hospitality room?
- Will our rooms be located close together?
- How does the Payment Process work?
- What does a minimum stay mean?
- How do I change the credit card on my reservation?
- Does the hotel have adjoining rooms?
- Does the hotel have accessible rooms?
- How much is parking?
- Can I check out late?
- Can I check in early?
- Is the hotel pet-friendly?
- Can you tell me who on my team is booked?
- I missed the cut-off date. Am I still able to make a reservation?
- Can I get a different room type?
- Why don't we have a certain hotel available to book at?