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How do I manage event payments within Tournkey? Event Organizers.

For Event Organizers:

  1. Accepting Offline Payments:

    • Navigate to your event dashboard and select 'Registrations'.
    • Choose the team or participant for whom you want to record a payment.
    • In the 'Payment Information' section, click '+ Payment'.
    • A prompt will appear; select the payment method (e.g., check, cash, money transfer), enter the payment amount, and specify the date.
    • Optionally, upload any relevant documentation.
    • Click 'Create' to record the payment.

    This process allows you to reconcile offline payments efficiently.

     

  2. Resending Payment Receipts:

    • From the event dashboard, go to 'Registrations'.
    • Select the relevant team or participant.
    • In the 'Payment Information' section, click 'Receipt'.
    • Enter the email address where the receipt should be sent and click 'Send'.

    This feature ensures participants can receive their payment confirmations as needed.