Event Technology & Event Tech Terms Glossary
Your All-In-One Guide To Event Technology Terms—Covering Apps, Automation, Streaming, Analytics, And Attendee Engagement Tools.
Event technology (often called event tech) powers everything from registration and ticketing to hybrid experiences and live analytics. But with so many tools, platforms, and acronyms, it can feel overwhelming. 🤔
If you’ve ever wondered “What’s the difference between RFID and NFC?” or “Do I need an event app or a hybrid platform?” — this glossary is your one-stop shop.
Below, you’ll find clear definitions of the most important event technology terms, covering everything from APIs and automation to AR, gamification, and virtual networking. Whether you’re an organizer, exhibitor, or attendee, this guide will help you speak the language of event tech with confidence. ✨
🔗 Integrations & Infrastructure
API (Application Programming Interface)
A set of protocols and tools that allow different software applications to communicate and share data, enabling integrations between event tech platforms.
CRM (Customer Relationship Management)
Software used to manage and analyze interactions with attendees, sponsors, and partners before, during, and after events.
Data Integration
The process of combining data from multiple sources (e.g., registration, ticketing, surveys) into a unified system for analysis and reporting.
Integration
Connecting different software systems (CRM, ticketing, marketing) so data flows seamlessly and workflows are streamlined.
Content Management System (CMS)
Software for organizing and publishing event content such as agendas, speaker bios, and resources.
📲 Apps & Attendee Tools
Attendee App
A mobile application designed for participants, providing schedules, maps, networking, and engagement features.
Event App / Mobile Event App
A mobile or web application that centralizes event information, communication, and engagement for both attendees and organizers.
Hybrid Event Platform
Technology that supports both in-person and virtual event experiences, enabling seamless interaction between audiences.
Virtual Event Platform
A platform for hosting online-only events, including webinars, networking, and interactive sessions.
Virtual Networking Lounge
An online space where attendees can meet, chat, and connect during virtual or hybrid events.
🖥 Onsite & Check-In
Badge Printing
The process of creating and printing personalized badges for attendees, often integrated with registration and check-in.
Beacon Technology
Wireless devices using Bluetooth to send signals to nearby smartphones, enabling location-based services and attendee tracking.
Check-In Kiosk
A self-service station where attendees check in, print badges, and receive event materials.
Facial Recognition Check-In
Technology that verifies attendee identity via facial scanning to speed up entry.
Onsite Registration
Registering attendees at the event venue, often supported by kiosks or mobile devices.
QR Code
A scannable code used for digital tickets, check-ins, session tracking, and info sharing.
RFID (Radio Frequency Identification)
Radio wave tech embedded in badges or wristbands, used for attendee tracking, access control, and analytics.
🎮 Engagement & Experience
Augmented Reality (AR)
Technology that overlays digital information or graphics onto the real world for interactive experiences.
Engagement Platform
Tools to increase participation with live polling, Q&A, gamification, and networking.
Gamification
The use of game-like elements (points, badges, leaderboards) to motivate and engage attendees.
Live Polling / Audience Response System
Real-time audience surveys or Q&A sessions, often delivered via mobile devices.
Push Notification
Alerts sent to attendee devices through event apps for reminders, updates, or sponsor messaging.
Social Wall
A display that aggregates live social media posts related to the event, shown onsite or online.
Survey Tool
Software for collecting attendee feedback before, during, or after events.
Wayfinding
Digital or physical navigation tools, such as maps, mobile directions, and signage.
🎥 Media & Streaming
Livestreaming
Broadcasting event sessions or content live online for remote audiences.
Simulive
A hybrid format where pre-recorded sessions are broadcast at scheduled times with live Q&A or chat.
Webcasting
Broadcasting presentations or sessions online, live or on-demand.
Streaming Analytics
Real-time data on viewership, engagement, and performance of livestreamed sessions.
Digital Signage
Electronic displays for schedules, sponsor messages, or wayfinding.
📊 Event Systems & Data
EMS (Event Management Software)
All-in-one platforms supporting event planning, registration, ticketing, scheduling, and analytics.
Event Automation
Technology that automates repetitive tasks like email reminders, check-ins, and surveys.
Event Platform
A digital solution for managing in-person, hybrid, or virtual events.
Event Registration System
Software that manages sign-ups, ticket sales, payments, and confirmations.
Event Website Builder
Tools for creating branded event websites with registration, agendas, and sponsor features.
Event Analytics
The collection and analysis of data on attendee behavior, engagement, and event performance.
Lead Retrieval
Tools for sponsors or exhibitors to capture attendee details, often through badge scanning or mobile apps.
Session Tracking
Monitoring attendee participation in sessions or workshops, often for CE credits or analytics.
Speaker Management System
Software that manages speaker submissions, bios, schedules, and communications.
Wi-Fi Analytics
The use of wireless network data to measure attendee flow, dwell times, and engagement.
🤖 AI & Automation
Chatbot
Automated messaging tools that answer attendee questions or provide information 24/7.
Breakout Room
Virtual or physical spaces for small group discussions or workshops within a larger event.