---
title: How to complete an event payment in Tournkey
description: You've registered for an event and paid the deposit or selected pay later. Now you want to complete the transaction.
---
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# How to complete an event payment in Tournkey
## You've registered for an event and paid the deposit or selected pay later. Now you want to complete the transaction.
### Step 1: Log In to Tournkey
1. Navigate to **[www.tournkey.app](http://www.tournkey.app)**
2. Log in using your user credentials
3. If you’ve forgotten your password:
- Enter your email on the login screen
- Select **“Forgot Password? Click Here”** on the next screen
- Follow the instructions to reset your password
---
### Step 2: Select the Correct Team
After logging in, you will be directed to:
- Your user profile **or**
- The last team managed by your account
To switch teams:
1. Go to your **Coach Dashboard**
2. Select **“Change Team”** in the middle of the dashboard
3. Choose the team you would like to manage
---
### Step 3: Access Your Event
1. Locate your event in the **Manage Upcoming Events** widget
2. Select **“Manage”** beside the event
This will take you to your **Registration HUB**, which contains all details related to your event participation.
---
### Step 4: Complete Your Payment
There are two ways to complete your payment from the Registration HUB.
#### Option 1: Remaining Balance
1. Find **remaining balance** on your HUB
2. Click **completepayment**
#### Option 2: Pay Through Required Items
1. All events may include **required items** as part of registration
2. By default, **payment is a required item**
3. Select **“View”** on the required items section
4. In the pop-up window, select **“Pay”**
---
### Step 5: Enter Payment Details
1. Choose your payment option available for this event
2. Enter your payment details
3. Review and agree to the payment terms
4. Submit your payment
---
#### Important Notes About Payments & Promo Codes
**Please note the following restrictions:**
- If you have made a **partial payment**, you will **not** be able to apply a promo code to the remaining balance
- Only **one promo code** can be applied per payment
- If you have multiple promo codes you’d like to use:
- Complete your payment first
- Add additional items to your cart afterward and apply the next promo code
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