How to complete and event payment in Tournkey

Step 1: Log In to Tournkey

1. Navigate to www.tournkey.app

2. Log in using your user credentials

3. If you’ve forgotten your password:

   • Enter your email on the login screen

   • Select “Forgot Password? Click Here” on the next screen

   • Follow the instructions to reset your password

Step 2: Select the Correct Team

After logging in, you will be directed to:

• Your user profile or

• The last team managed by your account

To switch teams:

1. Go to your Coach Dashboard

2. Select “Change Team” in the middle of the dashboard

   

3. Choose the team you would like to manage

Step 3: Access Your Event

1. Locate your event in the Manage Upcoming Events widget

2. Select “Manage” beside the event

   

This will take you to your Registration HUB, which contains all details related to your event participation.

Step 4: Complete Your Payment

There are two ways to complete your payment from the Registration HUB.

Option 1: Remaining Balance

1. Find remaining balance on your HUB

2. Click completepayment
    

Option 2: Pay Through Required Items

1. All events may include required items as part of registration

   

2. By default, payment is a required item

3. Select “View” on the required items section

4. In the pop-up window, select “Pay”

Step 5: Enter Payment Details

1. Choose your payment option available for this event

2. Enter your payment details

3. Review and agree to the payment terms

4. Submit your payment

Important Notes About Payments & Promo Codes

Please note the following restrictions:

• If you have made a partial payment, you will not be able to apply a promo code to the remaining balance

• Only one promo code can be applied per payment

• If you have multiple promo codes you’d like to use:

  • Complete your payment first

  • Add additional items to your cart afterward and apply the next promo code