How to Upload Required Event Documents in Tournkey as an Organizer
If Your Customer Needs Help Uploading A Document Simply Follow Theses Steps
Step-by-step: Upload a required document
1) Open your Event registration page
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From your dashboard, open the event you’re registered for (the video shows an event page under Events).

2) Find “Required Items” in Team Details
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On the event page, look for the Team Details card.
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Find the row labeled Required Items.
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You’ll see:
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A red number badge (this is how many items are still outstanding)
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A VIEW button
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3) Review the Requirements pop-up
A modal titled Events opens and lists requirements. In the video it shows:
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Remaining Balance
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Documents & Waivers (with a status like “1 of 2 Required Documents & Waivers Submitted”)
4) In “Other Documents”, identify what’s missing
A second modal opens titled OTHER DOCUMENTS and lists required uploads.
In the example shown:
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Team Roster = COMPLETED (green)
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Travel Permit = UPLOAD (red)
You’ll also notice icons beside completed documents:
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Eye icon = view/preview
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Download icon = download a copy (if available)
5) Upload the missing document
On the row that shows UPLOAD (red), click UPLOAD.
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Your computer’s file picker will open.
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Select the correct file for that requirement (in the video: Travel Permit).
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Confirm/submit in the picker (exact wording depends on your device/browser).
6) Confirm the upload worked
After uploading, the document’s status updates from UPLOAD (red) to COMPLETED (green).
That status change is your main confirmation that Tournkey received the file.
Optional checks:
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Click the eye icon to preview (if enabled)
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Click the download icon to download (if enabled)
7) Close out
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Click Close on the documents modal when finished.
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Then close the Requirements modal to return to the event page.