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How to Upload Required Event Documents in Tournkey as an Organizer

If Your Customer Needs Help Uploading A Document Simply Follow Theses Steps

Step-by-step: Upload a required document

1) Open your Event registration page

  • From your dashboard, open the event you’re registered for (the video shows an event page under Events).

    Registration Card

2) Find “Required Items” in Team Details

  • On the event page, look for the Team Details card.

  • Find the row labeled Required Items.

  • You’ll see:

    • A red number badge (this is how many items are still outstanding)

    • A VIEW button

3) Review the Requirements pop-up

A modal titled Events opens and lists requirements. In the video it shows:

  • Remaining Balance

  • Documents & Waivers (with a status like “1 of 2 Required Documents & Waivers Submitted”)

4) In “Other Documents”, identify what’s missing

A second modal opens titled OTHER DOCUMENTS and lists required uploads.

In the example shown:

  • Team Roster = COMPLETED (green)

  • Travel Permit = UPLOAD (red)

You’ll also notice icons beside completed documents:

  • Eye icon = view/preview

  • Download icon = download a copy (if available)

5) Upload the missing document

On the row that shows UPLOAD (red), click UPLOAD.

  • Your computer’s file picker will open.

  • Select the correct file for that requirement (in the video: Travel Permit).

  • Confirm/submit in the picker (exact wording depends on your device/browser).

6) Confirm the upload worked

After uploading, the document’s status updates from UPLOAD (red) to COMPLETED (green).

That status change is your main confirmation that Tournkey received the file.

Optional checks:

  • Click the eye icon to preview (if enabled)

  • Click the download icon to download (if enabled)

7) Close out

  • Click Close on the documents modal when finished.

  • Then close the Requirements modal to return to the event page.