---
title: Sending an email to all registered teams
description: Discover how to send emails and SMS to all registered teams. This guide covers team registration, marketing, sales updates, and payment reminders using Tournkey.
---

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# Sending an email to all registered teams

## Quickly connect with team contacts to resolve payment or event issues

### **Overview**

Communicating with teams during an event is essential for ensuring smooth coordination. Tournkey provides two methods to send a message to a team within the platform.

If you'd like to send a single email follow the steps [shown here](https://help.tournkey.com/knowledge/sending-an-email-to-a-team?hsLang=en).

To send an email to all registered teams follow the steps below to send an email quickly and efficiently.

---

#### **Option 1: Sending a Message directly from the Message Center**

1. **Go to Message Center** – Navigate to the Message Center in the Tournkey dashboard.
2. **Click Compose - **This will open a new draft
3. **Select an Event** – Choose the event associated with the team you want to contact.
   
   ![](https://help.tournkey.com/hs-fs/hubfs/image-png-Feb-28-2025-08-40-15-8446-PM.png?width=670&height=326&name=image-png-Feb-28-2025-08-40-15-8446-PM.png)
4. **Set a Filter** – Find and select the specific team you wish to message. Select All Registrations will be an unfiltered email to all teams that are active in your event.
   
     1. **Filter by Registrations **- Enables users to select a series of participants at their discretion. 
     2. **Filter by Payment Status** - Enables uses to select a group of participants who have the same payment status i.e., Partial Payment, Unpaid, etc. 
     3. **Filter by Division - **Enables users to send emails or SMS directly to teams in specific divisions. Select as many as required. 
     4. **Include Waitlisted **- Check this box if you'd like to send teams who are not currently accepted into the event a message.
        
        ![](https://help.tournkey.com/hs-fs/hubfs/image-png-Feb-28-2025-08-40-57-8087-PM.png?width=358&height=396&name=image-png-Feb-28-2025-08-40-57-8087-PM.png)
5. **Add Subject** – Enter a subject line for the message.
6. **Add Email Body** – Compose the message in the email body field.
7. **Add Attachment (Optional)** – If needed, attach relevant files to the email.
8. **Schedule or Send Email** – Choose to send the message immediately or schedule it for a later time.  
   ![](https://help.tournkey.com/hs-fs/hubfs/image-png-Feb-28-2025-08-41-57-2955-PM.png?width=196&height=72&name=image-png-Feb-28-2025-08-41-57-2955-PM.png)

---

### **Best Practices**

- Double-check the recipient team before sending the message.
- Keep subject lines clear and concise.
- Use attachments for schedules, important documents, or event-related updates.
- Utilize the scheduling option for timely communication.

For additional support, visit [**Tournkey Support**](https://help.tournkey.com/knowledge/kb-tickets/new?hsLang=en) or contact our help desk.

 

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