Understanding Hotel Quality and Selection for Your Booking

Ensuring Hotel Quality

Each hotel and brand is responsible for maintaining guest standards and hotel quality. When securing hotels, we unable to guarantee the suitability of those expectations of quality for any specific property. Our team is committed to a thorough review and update during procurement and customer support to ensure guests are properly informed about each property. 

Hotel selection is ultimately a personal choice made by each group.

Feedback and Popularity

While we cannot comment on the specific conditions of a hotel, we can provide insights based on historical feedback:

• The hotel in question is a popular choice among tournament teams and is often one of the first to sell out for events in the area.
• We log post-stay feedback from teams in our system. To date, we have not received any complaints about this property over the many years we have been using it.

Next Steps for Teams

If you have concerns about a specific hotel or wish to explore other options, you may select another property with availability from the event link provided during the booking process or connect directly with our team.

Conclusion

While we strive to facilitate bookings at popular hotels, the final decision on hotel selection rests with each guest. We encourage teams to consider their preferences and any feedback they may have when making their choice.