Step-by-Step Guide to Creating a Team
1. Access the POS System
- Log in to your Organizer Dashboard.
- Navigate to the Menu, then select Sales > POS.
2. Select an Event
- On the POS screen, find and select the event for which you are registering a team.
3. Open Registration
- On the next screen, click “Registration” to begin the team registration process.
4. Choose a Division
- A pop-up window will appear. Use this to select the appropriate division for the team.
5. Search for the Customer’s Account
- Use the customer’s email to check if they have an existing account in the system.
- If the user exists, you will need to:
- Assign the registration to an existing team within that account or
- Create a new team under that account.
- Assign the registration to an existing team within that account or
- If the user does not exist, you will need to create a new account before proceeding.
6. Complete the Team Registration & Payment
- Once the team is created or assigned, proceed to payment processing.
- Complete the transaction using the payment method provided.
Important Notes
✔ Always search for an existing customer account first to avoid duplicate entries.
✔ Ensure the team is assigned correctly to the right account before finalizing the registration.
✔ Confirm payment completion to secure the team’s registration.
By following these steps, you can efficiently register teams at your event using Tournkey’s POS system. If you have any issues, please reach out to Tournkey Support for assistance.