How do I create a new tournament?

If you've created a new organization and its been approved by Tournkey admin you can create a new event

First start by logging into your account at Tournkey.app and navigating to the Organizer role by clicking the profile icon in the top right and selecting Organizer.

From there follow the instructions below:

Getting Started

1. If you're not already on the events page use the left-hand menu to select Events.
2. On the right-hand side click 'Create New Event'
   
3. Select 'Tournament' from the tabs at the top of the screen.
   
   
   1. If you're creating a more complex event please seek additional support from your Tournkey account manager. 
4. Start by providing a logo, event name, and city. If you don't have an event logo please select a template to move forward. If you don't see an applicable logo, please select a placeholder and contact support@tournkey.com to request a new addition. This can be changed at any time.
   
   
   
5. Add a custom SLUG to your tournament link to make it easier to find for customers. If you're not sure what to use try entering: tournamentyear. You can change this at any time.
6. In the next section, you'll be prompted to select an event season as well as a previously created stripe account from the drop-down list. Every account is provided with a default season to start. 
7. Add the start and end date of the event
8. In the final section select all modules that apply to your event. If you do not see a module in this section it is not applicable to the current permissions of your account. 
   
9. Once you've completed all the necessary fields click NEXT.
10. On the next tab, select an event format:
    
11. Select your sport
12. Upload any required waivers to be signed by participants
13. Add a description or event sales pages
14. Finally, select registration open and close dates

Defaults

1. Provide a registration message that all recipients will receive at the bottom of their registration email. This note should provide any additional information you want your participants to have immediately after registering for your event i.e., direction, travel requirements, etc.
2. Set the default price for your event. Each division may have its own price but the default price is used during set-up. The cost for each division can be updated on the next screen.
3. Event organizers can receive a deposit of 10-50% if they choose. No deposit is set by default.
4. Platform fees are reduced from your total payout by default. However, you do have the opportunity to ask your customers to pay this fee. We give you the power to determine the delivery but all fees are non-refundable. Organizers do have the ability to refund amounts equal to the fee collected by the platform regardless of the decision made here. Any fees refunded will be debited from your account.
5. Finally, if you've upgraded your account you'll be able to receive offline payments. Including but not limited to checks, cash, money transfers, etc. 
   
6. In the final step of creation, you'll be asked to create all of your divisions in bulk. You can create more later but our easy event launch allows you to use the default information above to quickly replicate information for each division.
   
7. Edit the relevant details for each division to make bulk adjustments rapidly
8. Some events may have specific gender requirements.
   
   1. Male - restricted to male athletes only
   2. Female - restricted to female athletes only
   3. Open (Co-ed) - No gender restrictions for rosters 
   4. Mixed - Organizers will set a minimum number of male or female athletes required on a roster

Once you've completed all these steps you'll be given an overview screen to review your information before finalizing the creation of your event. 

If you are unable to complete any stage of your event creation please contact support@tournkey.com or your account manager. If you'd like to report a bug please use the create a ticket link below.