Sending an email to a single team

Overview

Communicating with teams during an event is essential for ensuring smooth coordination. Tournkey provides two methods to send a message to a team within the platform. Follow the steps below to send an email quickly and efficiently.

Option 1: Sending a Message via the Message Center

1. Go to Message Center – Navigate to the Message Center in the Tournkey dashboard.

2. Select an Event – Choose the event associated with the team you want to contact.

   

3. Select a Team or Set a Filter – Find and select the specific team you wish to message.

   

4. Add Subject – Enter a subject line for the message.

5. Add Email Body – Compose the message in the email body field.

6. Add Attachment (Optional) – If needed, attach relevant files to the email.

7. Schedule or Send Email – Choose to send the message immediately or schedule it for a later time.
   

Option 2: Sending a Message via Team Registration

1. Go to Your Event – Navigate to the event dashboard.

2. Click Registration or Division – Select "Registration" or "Division" and then click "Registrations."

3. Find the Team – Locate the team you want to contact.

4. Click the Megaphone Icon – This will open the messaging interface.

   

5. Add Subject – Enter a subject line for the message.

6. Add Email Body – Write your message in the email body field.

7. Add Attachment (Optional) – Attach any necessary files.

8. Schedule or Send Email – Choose to send the message now or schedule it for later.

Best Practices

• Double-check the recipient team before sending the message.

• Keep subject lines clear and concise.

• Use attachments for schedules, important documents, or event-related updates.

• Utilize the scheduling option for timely communication.

For additional support, visit Tournkey Support or contact our help desk.